Troubleshooting
- My session isn’t loading
- I’ve joined my session, but I cannot see my Psychologist
- I cannot sign into my account
- Why can’t I change my mobile number?
- How do I check if my internet is working?
- Why isn't my camera and/or audio working on my desktop or laptop?
- I haven’t received a text message with a verification code
- I don’t have access to my mobile phone and I can’t log in
- I’ve requested a password reset, but I haven’t received an email yet
- Why is my chosen psychologist's calendar now showing unavailable when I select the time I want?
- How do I report a technical issue?