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Is my My Mirror account secure?

Find out how My Mirror protects your personal and health data, including encryption, data storage and continuous security monitoring.

Protecting your privacy and personal information is a priority at My Mirror. Here's how your data is kept safe.

Your session notes and privacy

Your session notes are only accessible by you and your treating psychologist, unless you have given consent for them to be shared with other health professionals. No medical or private data is transmitted outside of the My Mirror platform, and emails and SMS messages will never contain private or medical information.

Data storage

All data on the My Mirror platform is stored in Australian-owned and Australian-located data centres. These facilities are IRAP (Security) assessed and Secret-accredited, approved for OFFICIAL: Sensitive and PROTECTED-level data. All data is encrypted both at rest and in transit.

Ongoing security monitoring

My Mirror is continuously monitored through vulnerability assessments, advanced threat protection and access monitoring.

Further information

For full details, see our Terms of Service.

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