Close other apps. Make sure all other apps are closed, especially those using your microphone such as music or video call apps.

Allow microphone access. Go to your device settings and confirm your browser or app has permission to access your microphone.

Check your microphone status. If the microphone icon has a line through it, your microphone is muted. Tap the icon to unmute.

Test your microphone. Speak into your microphone. If it's working, you'll see the volume bars flickering under the microphone icon.

Check your speaker. Tap Test under the speaker settings. If you hear the test tone, your sound is working.

Run a device test. Visit My Mirror Device Test to check your full audio and video setup.

Close other programs. Shut down any programs or browser tabs using your microphone, such as Skype or Zoom.

Check browser permissions. Click the padlock icon next to your browser's address bar and make sure microphone access is set to Allow in site settings.

Check your microphone status. If the microphone icon has a line through it, your microphone is muted. Click the icon to unmute.

Test your microphone. Speak into your microphone. If it's working, you'll see the volume bar flickering.

Check your speaker. Click Test under the speaker settings. If you hear the test tone, your sound is working.

Run a device test. Visit My Mirror Device Test to check your full audio and video setup.