Skip to main content
Back to website
Contact us
English
;
English
Back to website
Contact us
English
;
English
All Collections
Troubleshooting
Troubleshooting
What Should I Do If I Encounter Issues?
17 articles
Account Access Assistance
I Can't Sign In To My Account
I’ve Requested A Password Reset, But I Haven’t Received An Email Yet
I Haven’t Received A Text Message with a Verification Code
I Can't Access My Mobile Phone to Verify My Account
Audio and Visual Connection Troubleshooting Guides
Simple Troubleshoot Checklist
Simple Audio Troubleshooting
Simple Visual Troubleshooting
Comprehensive Troubleshooting Guide
Comprehensive Audio Troubleshooting Guide
Comprehensive Visual Troubleshooting Guide
Session Connection Troubleshooting Guide
Device-Specific Troubleshooting
Contact Support
In-Session Support
My Session Isn’t Loading
I’ve Joined My Session, But I Cannot See My Psychologist
How Do I Check If My Internet is Working?
How Do I Report A Technical Issue?
