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Troubleshooting
Troubleshooting
What Should I Do If I Encounter Issues?
9 articles
Account Access Assistance
I Can't Sign In To My Account
I’ve Requested A Password Reset, But I Haven’t Received An Email Yet
I Haven’t Received A Text Message with a Verification Code
I Can't Access My Mobile Phone to Verify My Account
In-Session Support
Why Isn't My Camera and/or Audio Working on my Desktop or Laptop?
My Session Isn’t Loading
I’ve Joined My Session, But I Cannot See My Psychologist
How Do I Check If My Internet is Working?
How Do I Report A Technical Issue?
