Skip to main content
Can I Reschedule My Session?
Updated over 2 weeks ago

To reschedule your session, you will need to:

  1. Login to your account and locate the session

  2. Click the 'edit session’ button for the session you wish to reschedule.

  3. Then you need to click on the ‘Reschedule Session’ button.

  4. From here you will be able to select your new session date and time and click confirm.

  5. Click yes to proceed

  6. Once you have done this, an automated booking email will be sent with your new session time.

PLEASE NOTE: You can only reschedule an appointment 48hrs prior to the appointment time. If this is not within the 48hr period, you will be prompted to cancel and then book another session. As per our cancellation policy, cancellations within the 24-48hr window result in a charge of 50% of the total fee and those within a 24hr window result in a charge of 75% of the total fee.

Did this answer your question?