Skip to main content
I Need To Cancel My Session
Updated over 2 weeks ago

To cancel your session, you will need to:

  • Login to your My Mirror account and locate the session in your dashboard.

  • Click the 'edit session' button for the session you wish to reschedule.

  • Then you need to select the ‘Cancel Session’ option.

  • Input your reason for the cancellation and a message for your psychologist and then submit

Please Note: As per our cancellation policy, cancellations within the 24-48hr window result in a charge of 50% charge of the total fee and those within a 24hr window result in a charge of 75% of the total fee. See our Terms of Service

Did this answer your question?