If you have been referred to My Mirror for couples therapy through Sonder's Employee Assistance Program (EAP), you may be eligible for up to six fully funded couples therapy sessions with an experienced psychologist.
My Mirror provides secure online couples therapy, allowing you and your partner to attend sessions together from the same location or separately from different locations.
How does couples therapy through Sonder work?
Primary Account Holder
The primary account holder is the person who received the referral and initiates the couples therapy booking.
The primary account holder is responsible for:
Booking appointments
Rescheduling or cancelling sessions
Inviting their partner to create a linked My Mirror account
Session information is securely stored within the primary account.
Invited Partner
The invited partner is the person who receives an invitation to link their My Mirror account to the primary account holder's booking.
Both accounts must be linked before couples therapy sessions can proceed.
For the Primary Account Holder
Step 1: Create your My Mirror account
Once your Sonder referral has been received, you will receive an SMS with a link to create your My Mirror account.
Follow the link to:
Create your account
Set your password
Complete your profile
A GP referral or Mental Health Treatment Plan is not required for Sonder-funded couples therapy.
Step 2: Choose a psychologist and book your appointment
Log in to your account and browse available psychologists.
Once you have found a psychologist you would like to work with:
Select your preferred appointment time
Complete the booking process
Enter your partner's details when prompted
This will automatically send your partner an invitation to create their linked account.
Step 3: Link your accounts
Your partner must accept the invitation and complete their account setup within 72 hours.
Both accounts must be linked at least 72 hours before the first appointment to avoid automatic cancellation.
Step 4: Attend your session
You and your partner can attend:
Together on the same device, or
Separately from different devices and locations
Simply log in to My Mirror before your appointment to join your secure online session.
For the Invited Partner
Step 1: Accept your invitation
You will receive an email invitation to create a My Mirror account or log in to an existing account.
The invitation remains active for 72 hours.
If it expires, the primary account holder will need to send a new invitation.
Step 2: Complete your account setup
Once your account has been linked, your couples therapy appointments can proceed as scheduled.
Need help getting started?
For general information about couples therapy, see our article: How do I get started with couples therapy?
Please note that some steps may differ for Sonder-funded referrals.
What are the benefits of online couples therapy?
Attend together on one device or from separate locations
80-minute couples therapy sessions
Secure online appointments through My Mirror
Access to psychologists experienced in relationship counselling
Flexible appointment times
Fast access to support, with appointments available within seven days once accounts are linked