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How to join a My Mirror couples therapy session?

Step-by-step guide to joining your My Mirror couples therapy session, including how to log in, complete your audio and video check, and use in-session features.

Joining your couples therapy session on My Mirror is straightforward. Here's what to do when it's time to connect.

Logging in

At the time of your session, both you and your partner will need to log in to your My Mirror accounts. If you're joining from the same device, you can log in using one account.

Accessing your session

Navigate to your Dashboard or Bookings tab, locate your scheduled couples therapy session and click Join session.

Audio and video check

Before entering the session, a quick system check will confirm everything is working. You'll be asked to confirm:

  • Whether you can see yourself

  • Whether you can hear yourself

  • Whether you can hear the test sound

Once completed, click Join session to enter the video call with your partner and psychologist.

Features available during your session

While in your session, you'll have access to the following:

  • View participants. See who is currently in the session.

  • Gallery or speaker view. Choose between seeing all participants or focusing on the active speaker.

  • Microphone and video controls. Mute yourself or turn your camera on and off as needed.

  • Chat. Send messages to participants within the session.

  • General settings. Adjust your session preferences.

  • Leave session. Exit once your session has ended.

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