There are a few reasons your upcoming sessions may have been cancelled. Check the list below to find out what may have happened.
Your psychologist cancelled the session
Your psychologist may have needed to cancel your session. If this is the case, you will receive an email notification with a message from your psychologist explaining the cancellation.
A payment was unsuccessful
Your last session payment may have failed. If this has occurred, you will receive an email notification with steps on how to process your payment.
You have an outstanding invoice
You may have an outstanding invoice that needs to be paid. This could relate to a late cancellation, non-attendance, an unpaid session or a documentation request. See our article on why was my account blocked for more information.