Your psychologist will publish your session notes after your appointment. Here's how you'll know when they're ready and where to find them.
How you'll be notified
Once your session notes have been completed, you'll receive an email letting you know they're ready to view. You'll also see a notification alert in your My Mirror portal.
How to access your session notes
Log in to your My Mirror account and head to your dashboard, where your session summary will be visible.
What if session notes haven't been provided?
Your psychologist may discuss recommendations and next steps with you verbally during your session and may or may not provide a written summary. If you feel it would be helpful to have written notes and these haven't been provided in a timely manner, please reach out to our Customer Support team:
Phone: 02 9090 4730
Email: [email protected]
Online: submit a form via our website or contact us through the Mirror bot