You will receive an email once the session notes have been completed, to notify you they that are ready to view. To view your session notes simply log in to your My Mirror account. The session summary will be visible from within your dashboard.

You will also receive a notification alert on your My Mirror portal when your session notes have been published by your psychologist.

Your psychologist may discuss recommendations and next steps with you within your session and therefore may/may not also provide a written summary. However, if you feel it would be helpful for you to have the session notes and recommendations completed for your session and this hasn’t been provided in a timely manner, please reach out to the Customer Success team via phone on 02 9090 4730, via email at [email protected], or you can submit a form via our website, or via our Mirror bot.