A cancellation fee may apply if your session was cancelled at short notice. Late cancellations and non-attendance can prevent other people from accessing care, which is why our cancellation policy is in place.
Please see our Terms of Service for our full cancellation policy.
Cancellation Period | Fee |
More than 48 hours from session | No Fee |
Within 24-48 hours of session | 50% of total fee |
Within 24 hours of session | 75% of total fee |
Non-attendance | Full fee |
Please note: if you do not attend a session without cancelling, the full session fee will apply.