DESKTOP
A step-by-step guide on how to access your My Mirror session via desktop view
- Receive an Email: You will get an email notification with a link to join your session.
- Countdown Timer: Upon clicking the link, you’ll see a countdown to your session start time.
- Start the Session: Click on "Start Session" to enter the virtual meeting room.
- Complete DASS21 Score: Before your session begins, please complete your DASS21 score using the link provided in the email. Please see What is the DASS21? for more information.
- Grant Access: You will be prompted to allow access to your camera and microphone. Click "Allow" to enable both.
- Join the Session: After adjusting your audio and video settings, click "Join Session."
- Waiting Room: If your psychologist has not arrived yet, you will be placed in a waiting room until they join.
Note: refresh your page if the 'enter session' button does not appear within 5 minutes of the start of your session. We also recommend that you perform a device test prior to your first session and do let us know if you encounter any errors.
MOBILE DEVICE
A step-by-step guide on how to access your My Mirror session via mobile device view
- Email Notification: Before your session starts, you will receive an email notifying you that your session is about to begin. The email will include a link to join the session.
- Complete DASS21 Score: Before your session begins, please complete your DASS21 score using the link provided in the email. Please see What is the DASS21? for more information.
- Log In: Click the link in the email to be taken to the login page. This can also be accessed via the top of the website on a mobile device. Once logged in, you can view your upcoming session on the dashboard.
- Countdown Timer: You’ll see a countdown to your session start time, visible 1 hour before the session begins.
- Start the Session: When the session is about to start, click "Start Session" to enter.
- Allow Access: You’ll be prompted to allow access to your camera and microphone. Click "Allow" to enable both.
- Join the Session: Once your audio and video settings are set, click "Join Session."
- Virtual Waiting Room: If your psychologist hasn’t arrived yet, you will be placed in a virtual waiting room until they join.
Note: refresh your page if the 'enter session' button does not appear within 5 minutes of the start of your session. We also recommend that you perform a device test prior to your first session and do let us know if you encounter any errors.
Comments
0 comments
Article is closed for comments.