Late cancellations/non-attendance incur a fee as these can prevent other clients in need from accessing sessions. Psychologists' time slots can be hard to come by and very valuable, which is why it is necessary for us to have such a policy in place.
Please read our Terms of Service: Cancellation Policy.
For cancellation fees and cancellation periods, please see the table below. If you do not show up for a session you will be charged the full fee.
|More than 48 hours from session
|Within 24-48 hours of session
|50% of total fee
|Within 24 hours of session
|75% of total fee