My Mirror

Getting Started

Learn more about My Mirror, an Australian online psychology service connecting people with AHPRA-registered psychologists through flexible, secure, and accessible online appointments.

Who is My Mirror?

Learn how to determine whether My Mirror is the right online psychology service for your needs, including the types of mental health support available, how online psychology works, and when…

How do I know if My Mirror is right for me?

Learn how to get started with My Mirror, including how to choose an AHPRA-registered psychologist, book online appointments, upload referrals and Mental Health Treatment Plans, and access secure online psychology…

How do I get started with My Mirror?

Learn how to create your My Mirror account and get started booking online appointments with AHPRA-registered psychologists.

How do I create a My Mirror account?

Find out how to book your first online psychology session with My Mirror, choose the right psychologist for your needs, and access appointments Australia-wide.

How do I book my first online psychology session?

Learn how to book another online psychology appointment with My Mirror, rebook with your existing psychologist, change psychologists, and manage upcoming appointments through your secure online account.

How do I book another psychology appointment with My Mirror?

Learn how to upload your GP referral letter and Mental Health Treatment Plan (MHTP/MHCP) to access Medicare rebates for eligible online psychology sessions with My Mirror.

How do I upload my referral and Mental Health Plan (MHCP/MHP)?

Have you received an SMS to complete the creation of your My Mirror account?

Learn how to find the right AHPRA-registered psychologist for your needs using My Mirror's psychologist profiles and Get Matched tool.

How do I choose the right psychologist on My Mirror?

Learn how My Mirror's Best Match Guarantee can help you find the right AHPRA-registered psychologist if your first match doesn't feel like the right fit.

What is the My Mirror Best Match Guarantee?

Find out about My Mirror and services we offer

Getting started with online psychology

What funding providers does My Mirror accept?

Payment Providers

Learn how to apply for bulk-billed psychology sessions with AHPRA-registered psychologists, including eligibility requirements and how to submit a bulk-billing application through My Mirror.

How do I access bulk-billed psychology sessions?

Learn what a Mental Health Treatment Plan (MHTP/MHCP) is, how it works, and how it can help you access Medicare rebates for psychology sessions with eligible AHPRA-registered psychologists.

What is a Mental Health Treatment Plan?

Learn how to access Medicare-subsidised psychology sessions with an Eating Disorder Plan (EDP), including eligibility requirements, referrals, and how to use your plan with My Mirror.

Can I access psychology support with an Eating Disorder Plan (EDP)?

Learn how to use a DVA referral to access fully funded online psychology sessions with AHPRA-registered psychologists through My Mirror.

Can I use a Department of Veteran Affairs (DVA) referral for psychology sessions?

Learn how to use a Chronic Disease Management (CDM) Plan to access Medicare rebates for psychology sessions with eligible AHPRA-registered psychologists through My Mirror.

Does My Mirror accept Chronic Disease Management Plan (CDM)?

Find out more about Medicare covered psychology referral options

Medicare psychology referral pathways

Learn how Self-Managed and Plan-Managed NDIS participants can access online psychology sessions with AHPRA-registered psychologists through My Mirror.

Can NDIS participants access psychology sessions through My Mirror?

Learn how to book an appointment with an AHPRA-registered psychologist as a private client, without a GP referral or Mental Health Treatment Plan.

Can I book a psychologist without a referral?

Learn how to access online psychology sessions through an approved Workers Compensation claim, including referral requirements and insurer approval processes.

Can I access psychology sessions through Workers Compensation?

Learn whether your private health insurance may cover psychology sessions and how to estimate your rebate when booking through My Mirror.

Can I claim psychology sessions through private health insurance?

Learn more about funding support options we accept 

Alternative funding options

Learn how to access your Sonder EAP psychology sessions through My Mirror, including account setup, booking appointments, and accessing your funded sessions with AHPRA-registered psychologists.

I have been referred to My Mirror through my Sonder EAP Referral

Learn how to access fully funded couples therapy through Sonder, including account setup, linking partner accounts, booking appointments, and attending online couples counselling sessions with My Mirror.

How do I access couples therapy through Sonder?

I have been referred through Sonder.oi

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